The New Thesaurus of Leadership
01-May-2012
There is a phenomenal change in the leadership we will experience in this century. The entire dictionary and thesaurus of leadership is being re-written. We have already moved into the age of the anti-hero. Heroic leadership was based on the notion that, a leader was expected to have all the answers and fix all the problems. But now the world is changing, a world characterized by complexity, by extreme interdependence, by flattening of hierarchy, knowledge obsolescence, and singularity. In the age of singularity, non-biological intelligence is becoming increasingly powerful and creativity is coming on centre stage. We are witnessing a new dawn of leadership.
The first change, leaders have to be lifelong learners; they have to be empowered. Empowerment starts with you. In the age of lifelong learning, the responsibility for learning and leading must shift from institutions to individuals. You must become your teacher, your guru. Institutions will only facilitate. This is the whole idea of empowerment, namely, you are responsible for your destiny; you become what you can to become.
There is a corollary to this - the second change. Leadership is an art and a science and has to be learnt like any other subject,
for example, like medicine, engineering, architecture, business management, and music, whatever. Learning how to lead is more difficult
because leadership is mainly experiential - study, practice, feedback, reflection, transformation. And the cycle continues forever.
In the 21st century it is not enough to be an excellent financier, an excellent doctor, an excellent engineer, or an excellent manager.
To be happy and successful, you will also need to be an excellent leader. Leadership comes with a heavy price. The training environment is going
to be exhausting - leading through chaos and uncertainty, the steady erosion of personal and social and family time, making a difference to the
marginalized, finding solitude for reflection, and lifelong learning. Are you prepared to pay this price? Because if you are not, then you will
have serious problems in being happy.
The third change is somewhat paradoxical. Organizations will hold an edge not because of strategy, money, and intellect. Although these are essential; the ultimate edge will come from collaboration, from teams. Teams hold the key. So we are going to see a shift from individuals to teams. Like in hospitals, IT Corporations, fire services, and IPL20.
The fourth change. Creativity is the master competency of the 21st century - creativity in your specific profession and creativity as a
leader. To survive and to be different one will have to be creative. I wish to remind you that creativity is not just about ideas. Ideas must lead to
innovation and transformation. This is not easy as it will place unacceptably high demands on your time and energy. In such a scenario, where excellence
is being sought in two domains - your profession and in leadership, the concept of work-life balance is a myth. If you want mediocrity,
go for balance. If you desire excellence; then imbalance yourself. Unbalancing yourself is never going to be easy because if you are not able to manage
imbalance, you are likely to wreck relationships at home and at work. Now that is not desirable. Thus, future leaders will have to master the art of how to manage imbalance.
There is a fifth change. In a world that is becoming flat and globalized, the increasing challenge of sustainability inevitably leads to more complexity, uncertainty, chaos, and unhappiness. You cannot be creative or a great leader if you are not happy. Leadership is about happiness. Happiness will become the new metrics for measuring the well-being and progress of a nation, an individual, an organization. In the manner we have GDP and GNP; there will also be GNH or Gross National Happiness.
Happy persons are:
More creative
More productive
More sustainable in performance - personal, social and business
Better in relationships
More focused and improved academic performance
Better health and less burnout
You don't have to go to a guru to learn how to be happy. Remember; you are your guru. Every single day:
Jot down three things you are grateful for
SMS a positive message to a deserving person or friend
Meditate at your table for two minutes thrice a day
Describe in your Moleskine the most meaningful experience of the past 24 hours
Being happy is so simple!
(This is the essence of the message brought to newly elected Leaders of The Indus Student Council at Bangalore, by Lt. Gen. Arjun Ray (Retd.), CEO of the Indus Trust on the occasion of The Ceremony of Investiture on January 26th, 2012)
Servant Hood
01-April-2012
At Indus we believe that the purpose of school education goes beyond academic excellence, although academics are important. We believe that schools should
prepare children to succeed and to be happy in life. This involves imparting students with values experientially, character traits, and competencies like
lifelong learning, living with diversity and critical thinking, to deal with the challenges of tomorrow - uncertainty, unpredictability, and chaos.
Leadership is a science and an art and has to be learnt like any other subject in school. It demands the same amount of effort a student will require to achieve high scores in the Diploma Programme. Consequently, leadership training has to start as early as possible.
Managing people and resources is a narrow perspective of leadership. In its wider meaning, leadership is mainly experiential, and is about managing one self. The most effective way in leading oneself is to serve first, and then lead. This is servant-hood, this is servant-leadership. You have to become a servant first before becoming a leader. All the great prophets, messiahs, and change-makers like Mahatma Gandhi, Martin Luther King Jr, and Mother Teresa, were shining examples of servant-leaders. My inspiration comes from four sources:
A. Field Marshal Phillip Chetwode's motto at the Indian Military Academy where I did my officer training:
"The safety, honour and welfare of your country come first, always and every time. The honour, comfort and welfare of the men you command, come next. Your own ease, comfort and safety come last, always and every time."
These words gave me a new understanding of leadership. As a military commander I received my first lesson in servanthood: my job was not to command; my job was to serve my country, my regiment, and my soldiers, in that order.
B. The success I achieved as a corps commander in Ladakh was in winning over alienated sections of society into the mainstream,
and thus bringing in stable peace in the region. In the process it is the people of Ladakh who made a difference to me! My second lesson: it's not the achievement of the goal that really matters. What matters more is what you become in the process of achieving the goal. And that happens when you serve the people first.
The novel, Journey to the East by the Nobel laureate, Herman Hesse. The story is about a mythical journey by a group of people on a spiritual quest. The travelers become completely dependent on Leo, their servant, motivator, and coordinator. One day Leo suddenly disappears leaving the group in total disarray, forcing them to call off the tour. Several years later one of the travelers meets Leo, who turned out to be the Head of the Order that sponsored the journey. As a servant, Leo built trust and helped people grow; as a leader, he showed them the way, the vision.
Ubuntu, the African view of life, popularized by Nelson Mandela. Ubuntu is inextricably linked with servant-hood. Ubuntu is the essence of being human through love, compassion, and forgiveness. It means that I am what I am because of who we all are, namely, a person is a person through other people.
Servant-hood is a credo of Indus.
Servant-hood is possibly the most effective answer to meet the two huge and daunting challenges looming before us: a future that is unknown,
and our planet's sustainability, particularly poverty, climate change, and illiteracy.
Parents become servant-leaders when they nurture the leader in their child and encourage a strong work-ethic in their homes. As starters, children should make their beds, fold their clothes, and polish their shoes. Teachers become servant-leaders when they teach the whole-child. By serving the community, students increase their awareness on social issues and injustices, and become responsible citizens.
When I look back on life, I find greater satisfaction in having done something for the marginalized, than my personal achievements. I would wish the same for each one of you.
(This is the essence of the message brought to newly elected Leaders of The Indus Student Council at Bangalore, by Lt. Gen. Arjun Ray (Retd.), CEO of the Indus Trust on the occasion of The Ceremony of Investiture on January 26th, 2012)
Ideals on leadership in the 21st century
01-March-2012
It is customary on Indus Day to reiterate our ideals on leadership in the 21st century.
The social philosophy in the past two centuries was shaped around the supreme position of the individual.
There were three ideas that supported this thinking: the first was the power of reason as epitomized by Descarte's famous statement,
"I think, therefore, I am," This was followed in the latter part of the 20th century by Ayn Rand's writings, especially the Atlas Shrugged.
She argued that, the moral purpose of life is the pursuit of one's self-interest; and therefore, man was his own hero. Atlas Shrugged has been
the most influential book after the Bible. The third milestone has been traditional capitalism that questions altruism, and champions individualism,
competition, free market economy, and consumption. But the information revolution, the knowledge economy, the challenges of sustainability, and a
global economic recession, remind us that the rules of the leadership game have changed. That if individuals are left to their own devices, there is a
danger of greed overtaking them.
In a world that is flat, integrated, interdisciplinary, and networked, we must review the mantras of what success is and what happiness is. The ultimate edge organizations will receive is not through strategy, money, and intellect. Teams hold the ultimate key.
The well-rounded leader is a myth because no two leaders have common characteristics. In today's scenario teams can be well-rounded.
Teams are replacing individuals as the standard currency for talent. The increasing complexity of problems requires high intensity collaboration,
creativity, and interdisciplinary knowledge to resolve issues.
As a result, it is not uncommon to see average teams achieving outstanding results, and above average individuals failing. There is a bottom line in leadership: leaders produce extraordinary results out of ordinary individuals. This takes time, effort, and leadership. Great leaders, like great Generals, go to war with what they have. Accordingly, leadership skills must change to accommodate this shift from individuals to team-building.
The foundation of team building is trust. Trust arises out of a combination of three attributes - character, competence, and leaders being
comfortable with their vulnerability. Trust is the glue that keeps teams together and energized.
Oscar Wilde once said, If you are a gentleman nothing else matter. "If you are a gentleman nothing else matters, if you are not a gentleman,
nothing else matters." In my experience, character will always beat brains, and brains without character, is a no-brain. Character is the first
leadership component of trust. Apart from the obvious aspect of having integrity, leaders who have character are role models, who live by the core values of Indus.
Competence is the second element of trust. To be competent is to be able to deliver results by meeting organizational goals, and expectations
of students, teachers, and parents. A competent teacher is a lifelong learner, a trans-disciplinarian, with clear understanding of the purpose of
education - to prepare students to succeed in life and not examinations alone, and to be happy.
Vulnerability is the third element of trust. Vulnerability builds trust. Leaders who practice vulnerability are emotionally honest about who they are, their shortcomings, their willingness to accept their mistakes, and ability to listen to negative feedbacks. They allow their teams to see their weaknesses; they are transparent. When leaders are invulnerable, when they wear a mask, they make trust impossible.
We endeavour to build Indus into a great institution through trust. We believe that nothing, absolutely nothing, except trust and teams can build a sense of belonging and sense of ownership amongst parents, teachers, and students.
(This is the essence of the message brought to newly elected Leaders of The Indus Student Council at Bangalore, by Lt. Gen. Arjun Ray (Retd.), CEO of the Indus Trust on the occasion of The Ceremony of Investiture on January 26th, 2012)
Investiture and Beyond
01-February-2012
Beyond the impressive Ceremony of Investiture on Republic Day this year, the appointments to the Student Council at Indus International School are the first steps in the race of life. This race does not go to sprinters for the 100 meters, or those who look for a quick victory, but to those who have the stamina, the persistence and the endurance of the marathon runner.
Life is not a 100 metres sprint: it does not assure success in terms of quick money and fame. Sprints are short distance races call for high bursts of speed and energy, with no chance for pause.
The marathon winners are characterized by their stamina, endurance and mental robustness. Said Paavo Nurmi, the Olympic Gold medalist known as the
"Flying Finn", "Mind is everything: muscle--pieces of rubber..." Control of Mind over body is the essence of success here.
Endurance, stamina and excellence depend on self-discipline of mind, thought, and action. The best dancers, teachers, engineers or scientists are the products of years of study, experience and reflection.
Personal and professional goals set one on the right track and direct and motivate the leader. Goal-setting enables us to exercise choices, take decisions, and give us not only more control over our lives, but the ability to reflect, evaluate ourselves and improve ourselves.
The Reading habit is indispensible and critical to the leader in the making and best cultivated early in life. It brings the experiences of great, successful people into our world. It facilitates the expansion of knowledge which feeds the competencies and skills which we need to thrive in this busy, transient world and the constant changes we must deal with.
Making one's brain smarter is really up to us, ourselves. The plasticity of the human brain is a fact, backed by a breakthrough in scientific
research. This can and must be used to advantage, by constantly nurturing one's mind through exercising and stretching its capacity to learn and imbibe
new knowledge and skills. I.Q can be increased through deliberate pursuit of cognitive activity. This will lead to better academic performance,
improved memory, enhanced creativity and the ability to detect and read patterns and analyze data.
Mindfulness, reading, reflection, aerobic exercise and neural engage-ment are some of the brain activities recommended for leaders. The opportunity for leadership implies the need to train oneself. Leadership, success and happiness are another name for opportunity.
(This is the essence of the message brought to newly elected Leaders of The Indus Student Council at Bangalore, by Lt. Gen. Arjun Ray (Retd.), CEO of the Indus Trust on the occasion of The Ceremony of Investiture on January 26th, 2012)
Mentoring # 6: Mentoring is a Challenge in India
08-May-2009
I am skeptical about my success in mentoring over the last
six years. Those who have really benefitted will be around ten percent. For example, let's take my last five blogs on mentoring. In the present group of 31
mentees, only six have responded. Their responses too have been partial with no cross-engagement of each other's views.
What is the reason?
I attribute this to the absence of being able to invest quality time and resources on the self and in community. There is always talk about work-family balance but never about work and life balance. There is more to life than work and home. Life goes beyond, and encompasses the self, the community and even nature.
Our hierarchical cultural structure has prevented this
from happening. Investment in these two areas, however, comes with a price tag - it invariably creates turbulence in one's relationships. Everyone is
encroaching on the other's space in the family. And mentoring is about transforming oneself. Transformation cannot happen by sitting at home and in the
office.
I want you to understand one grim reality: unless you transform yourself, you are not empowered.
Mentoring # 5: Why Do You Want to Lead?
17-April-2009
When asked the question "Why do you want to lead?"the overwhelming answers I receive are,
"I-oriented," for example:
Self-expression
Know myself better
Exercise knowledge
Be happy
Manage myself better
Live rightly
Face challenge
My question is: do you not think that we have responsibility to a greater world? Are we existing only for ourselves? To be able to lead oneself is to equip oneself to lead others and make a difference.
Mentoring # 4: Reconnect with Self and Community
14-April-2009
The word 'self' appeared for the first time in the Oxford Dictionary in 1573. In the field of psychology it was first used in 1870 in the
Harvard University Press. With few exceptions, self in a Western sense derives its meaning from Descartes,
"I think, therefore, I am." Self in Western philosophy is about the mind, about reason - "I am my brain."
In sharp contrast, the concept of self in India has existed for 4000 years. It lies at the core of Indian spirituality, and is one of the routes to human salvation and self-realization. I believe it is also a fundamental principle of leadership, about leading one self first, then others.
The Indian middleclass is a product of the Western education system, and it is, therefore, not surprising that in our daily lives we spend little or no time even thinking about the self. Very, very few individuals devote quality time on a regular basis for their emotional and spiritual growth. They are either unaware, or caught up in the daily grind, or are afraid of disturbing relationships. Consequently, we experience a lot of imbalance in our lives. I admit it is extremely difficult to get the balance right, and each person has to find her answers. But it is possible. I will welcome your views.
How do we restore balance in our life? For average people like us, we need to reconnect with Nature and the Community. When you reach out, you reach in; the reverse seldom happens. We have to find time to invest in ourselves. There is no short cut.
In addition, we should consider introducing the theoretical and experiential study of common essentials of all religions. We will then realize that Truth is one, although there are many highways that take us there.
Mentoring # 3: You are the Problem
13-April-2009
Teachers seldom consider themselves as leaders. If this did happen the education system would have
reformed a long time ago.
Most teachers say that while they intellectually subscribe to the idea of whole-education, they
are usually intimidated by the 'system.' Presumably, the system comprises parent expectations, as
well as the aspirations of the student, to score high marks in examinations. Even the school managements push hard for results as they believe
that this is the hallmark for excellence.
I say, suppose all these impediments vanished this very moment, will you be able to deliver a
whole-education curriculum? There is an uneasy silence and hesitation. Most teachers will say, "yes."
I continue. If a teacher has never practised whole-education and lifelong learning, for example, in her personal life, how will she deliver the programme? Most teachers will remain silent.
Therefore, the problem is not the parent, the child or the management; it's you. You are the problem and you are the solution.
While the school can certainly manufacture crucible experiences, the difficult part is post-experience reflection. It is reflection that eventually brings about transformation. There is a need to have well-trained mentors who can facilitate this process.
In my next blog I shall share my thoughts on how the lack of understanding of the concept of 'self' has contributed to gross imbalance in leadership development.
India's Metros are the Battlegrounds for Terrorists
06-March-2009
India's metros are the battlegrounds for terrorists.
Terrorist attacks in any metro can cripple economy, force politicians to respond to the demands of terrorists, and provide media publicity.
Kill one in a metro and you can scare a million. New York's Mayor Michael Bloomberg, once said:
"When you catch a terrorist and look at the map in his or her pocket,
It is always a map of New York; it's not a map of some other place."
Police and Terrorism
03-March-2009
I have always been of the view that, civil police is better equipped mentally and culturally to deal
with terrorists, and even terrorism, than the military. Regrettably, the idea has taken firm roots in the police minds that, fighting terrorists is well beyond
their competency. Many policemen also say it is not their role.
There is a subtle difference between a soldier and a policeman, and we need to take this into
serious consideration. For a soldier it is straight forward: it is to kill the enemy. Personally I do not agree with this mission because I feel that killing
can never be an objective of any military force. "War-winning" cannot be the aim of war at least in the 21st century. The higher purpose of the
military must be to "prevent wars."
In the context of terrorism especially, the role of the police is to prevent killing, to prevent crime.
To deal effectively with terrorists, the police need the support of the people. That will be forthcoming
provided three conditions are met:
- First; the crime rate
must be brought under control. Fighting terrorism cannot be at the cost of crime getting out of control. Moreover, effective crime management reinforces the
confidence and trust of the citizens in their police force.
- Second; you need adequate manpower.
In metros, the ratio must be a minimum of 250 policemen for every 1,00,000 people. Currently, it is 142 and this is grossly inadequate.
- Third; you need leadership. This is a vast area and will
require a lot of discussion and understanding.
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